Dear Valued Customers,

We would like to remind you of CMO-09-2022, Section 4-4.6, which requires the submission of original hard copies of shipping documents to the CUSTOMER CARE CENTER (CCC) within 48 hours from online filing of the goods declaration.

To ensure compliance with BUREAU OF CUSTOMS (BOC) regulations, we kindly request that you provide us with the original shipping documents before the arrival of the shipment.

Attached is the Customs Memorandum Order 09-2022 for common reference. Thank you!

Dear Valued Customers,

We are writing to inform you about the implementation of the Electronic Certificate of Origin (E-CO) for form D for all ASEAN members (Philippines, Brunei, Cambodia, Brunei, LAO PDR, Malaysia, Myanmar, Singapore, Thailand and Vietnam starting January 1, 2024

To comply with the new requirements, we recommended to register through the E-CO Portal and visit the link for user manual guide.

Thank you!

IMPORTANT NOTICE : AIR SHIPMENT TO PHILIPPINES:

Please send complete Pre-alert docs in advance before shipment ETD given timeline, for us to prepare manifest lodgment, avoid Late Manifest, Amendment, Late I.P/Etaps lodgment & other unnecessary charges including Fines/Penalties. We must receive PRE-ADVISE email of your shipment before you book to airline as we need to check if consignee here in Philippines has an updated permit/BOC Accredited Importer and aware of said shipment for their green light approval as well, as some clients avoid extra storage charge for weekend arrival shipment, with that information of Pre-advise we will be expecting shipping documents from your company. Your advance information is highly appreciated.